transfer microsoft authenticator app to new phone

Now that the accounts are recovered, you may notice some with a red warning exclamation point and “Action required” notice: When Battery optimization is on, the phone may prevent Microsoft Authenticator from doing steps it needs to do in the background such as download email from an MFA protected account. Also turn off Battery optimization while in the app on the new phone. Sign into the recovery account used in the first step.

Now from the new phone, open the app and click on Begin Recovery. It requires a fingerprint or pin entry (whatever is set for your screen unlock security) for each actual use inside of the Microsoft Authenticator app. While you are in there, consider turning on App Lock. If there are any, then you won’t be able to restore from a backup.Ĭonfirm you have Cloud backup enabled. Because iOS devices store the backup in iCloud and Android devices store the backup in Microsoft’s cloud, this process will not work if you are changing from iOS devices to Android or vice versa.Īlso, on your new phone, don’t set up any accounts in Microsoft authenticator yet. Cloud backup requires a personal Microsoft account and for iOS devices also an iCloud account. Well, before you turn that old phone in, hang on to it, as it will make life easier to transition to using Microsoft Authenticator on the new phone.įirst, from the old phone, make sure cloud backup is turned on. What happens to all those accounts set up in Microsoft Authenticator on the old phone? How do you transfer them to the new phone? Before the new phone transition… Then your carrier offers you a great new deal on a new phone that you can’t pass up.

It doesn’t keep a charge like it used to. So, now we can assume you have MFA set up for yourself and your end users and they are using the Microsoft Authenticator app as their default secondary form of authentication. However, that once shiny and new cell phone is looking old and tired. I’ve written previous blogs on why you need MFA enabled on your accounts and an update to the user experience from Microsoft.

Transfer microsoft authenticator app to new phone